Product

Every compliance obligation. One operational system.

Built specifically for Illinois home health, home services, and home nursing agencies — not adapted from generic project management software.

Illinois and Medicare requirements, preloaded.

77 Ill. Adm. Code Part 245 governs home health agency operations. Part 955 covers healthcare worker background checks. Part 973 mandates Alzheimer's and dementia training. 42 CFR Part 484 sets the Medicare Conditions of Participation. All four are preloaded in Ordo as trackable, assignable compliance items — not reference PDFs you have to interpret.

  • 30 Part 245 operational items, pre-structured
  • Background check workflow tracking under Part 955
  • Dementia training requirements under Part 973
  • 34 Medicare CoP items for certified agencies

An expired credential shouldn't be a surprise.

Ordo tracks every license, certification, CPR card, and background check for every staff member. Automated reminders fire at 90, 60, and 30 days before expiration. When a credential lapses, a do-not-schedule flag activates automatically.

  • License type, issuing body, issue and expiration dates
  • Upload credential proof directly to the staff record
  • Staff compliance heatmap — see who is at risk at a glance
  • Do-not-schedule flag with automatic trigger

Incidents documented. Follow-up assigned. Evidence ready.

Ordo's incident intake form captures what happened, who was involved, and what follow-up is required. Corrective action plan tasks link directly to the incident. The approval workflow creates an evidence chain. When a surveyor asks, the report is ready in one click.

  • Structured intake — not a blank text field
  • Corrective action tasks linked to incident records
  • IDPH notification tracking
  • Surveyor-ready incident report export

EVV exceptions don't resolve themselves.

Missed clock-ins, location mismatches, and manual edits accumulate fast. Ordo surfaces them on the compliance dashboard alongside credentials, incidents, and policy reviews — so they can't disappear into a separate queue no one monitors.

  • Exception types: missed clock-in/out, location mismatch, manual edit
  • Resolution workflow with evidence attachment
  • SLA timer — flag exceptions aging past your threshold
  • Monthly EVV compliance report export

From 'we need to find everything' to 'here it is.'

Select a date range. Ordo compiles every completed compliance item, every piece of evidence, every approval, and every policy attestation into a single export. SHA-256 tamper-evident hashing. Clean enough to hand directly to a surveyor.

  • Date-range filter — pull any period in the audit history
  • All evidence files, attached directly to completed items
  • SHA-256 hash verification — tamper-evident by design
  • PDF export formatted for surveyor review

A number that tells you where you actually stand.

The readiness score is a live composite metric across credentials, compliance items, EVV exceptions, open incidents, and policy review status. It changes as your team works. When leadership asks how prepared you are, the answer is a number — not a guess.

  • Weighted by severity — overdue critical items impact score more
  • Drill down into any component to see what's pulling it down
  • Track trend over time — is the agency getting more or less ready?

How it works

From regulation to operational follow-through.

Ordo closes the gap between what the rule says and what your agency has to do next. Requirements become assigned, dated, reviewable work — not a binder on a shelf.

1. Activate the right compliance packs

Illinois and Medicare requirements load automatically based on your license type. No manual entry required.

2. Work from one dashboard

Credentials, incidents, EVV exceptions, and policy reviews in one place. Deadlines surface early. Nothing disappears into a disconnected queue.

3. Export your audit packet when you need it

Select a date range. Every piece of evidence, every approval, every completed item — SHA-256 verified and ready for a surveyor.

Your next IDPH survey is unannounced. Start getting ready today.

The agencies that pass surveys aren't doing more work. They're doing documented work. Ordo makes documentation the default.